The second-hand marketplace Shoppers Voice Displeasure About Sizing Modifications
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for female and kids' apparel without notifying all users about the change.
Online Platforms Response
Numerous buyers and vendors have taken to social media stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Manual Updates
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she said.
Marketplace Information
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options after backlash from users.
